Questions, answered.

No. Pick a time and enter your name and mobile number. Some shops also ask for a deposit or a card, or confirm each booking themselves. We text your confirmation.

Use the link in your confirmation text, or open My bookings on the device you booked from.

Open your booking from the confirmation text and tap Cancel appointment. You'll see exactly what, if anything, it costs before you confirm.

Yes. Open your booking and tap Change time to pick a new time with the same person. It's free, your deposit moves with it, and you can do it online twice. It isn't available inside the shop's cancellation window or once you've used both changes. Then call the shop. They can usually move you.

No-shows cost shops a lot. A deposit or saved card holds your time. A deposit always comes off your total, and you'll see the shop's rules before paying.

Check the number on your booking page. If you ever texted STOP to us, text START to turn texts back on.

Only for a deposit you see at checkout, or for a late cancellation or no-show fee exactly as the shop's policy says. Nothing else is charged without you there.

If the shop cancels, your deposit is refunded automatically. Refunds take 5–10 business days to show on your statement.

Yes, at checkout in the shop, by card or cash. Tips go to the shop.

See pricing on the For business page. You can start free.

Yes. Set your cancellation window, late-cancel and no-show fees, and whether a card is required. New bookings follow your new policy; existing ones keep the policy they were booked under.

Yes. Tap Paid in cash at checkout so your revenue numbers include it.

Only you and your team. Never the client, never public pages.

Set how many weeks after a service a client should come back. If they opted in to texts, we send a short link that books them straight back with the same person.